Step 1: Browse Profiles
Explore profiles of individuals who are open to receiving messages. Learn about their interests, background, and what connection means to them.

Step 2: Choose Who to Write To
When someone stands out to you, click “Write a Letter” to begin the conversation.

Step 3: Write Your First Message
Introduce yourself, share a little about your life, and ask a few friendly questions. Be honest about how often you can write and what kind of connection you’re looking for.

Step 4: Send Your Message
Send your message through traditional mail or, if available, through an approved e-messaging service used by the facility (such as Securus, JPay, CorrLinks, or TextBehind).
Follow the facility’s communication rules and include any required information, such as your return address or sender ID.

Step 5: Build a Connection
If they reply, continue the conversation at a pace that works for both of you. Your letters can offer encouragement, companionship, and a meaningful human connection.

Step 1: Create a Profile
Share key information about the person you’re registering, including their name, facility, interests, and a short personal introduction.

Step 2: Confirm Consent
Only register someone if you have their permission or legal authority. Consent ensures dignity, respect, and a positive experience for everyone.

Step 3: Submit for Review
We review each profile to help ensure accuracy, clarity, and safety before it’s published.

Step 4: Profile Goes Live
Once approved, the profile will appear on our site for others to browse and connect with. You’ll be notified when it’s published.

Step 5: Update as Needed
If anything changes - such as facility, preferences, or release date - you can request an update so the profile stays accurate and helpful.

Respectful Communication
Messages should be kind, supportive, and free from harassment, discrimination, or harmful content.

Privacy & Personal Information
Share only what you are comfortable sharing. Never pressure someone to disclose personal or legal details.

Consent Matters
Every person listed must agree to participate. Consent protects the dignity and autonomy of the person inside.

Facility Rules Apply
Each facility has specific guidelines for mail and e-messaging. Following them helps messages reach their destination without delay.

Report Concerns
If you experience issues or feel unsafe, let us know. We want this to be a positive and safe experience for everyone.

Will I definitely get a reply?
It depends on the individual and facility. We encourage patience -delays are normal.

Can I write anonymously?
Most facilities require a return address or account ID. You can choose how much personal information to share beyond that.

How long does it take to get a response?
Mail and e-messaging times vary widely. Some facilities have long delays - don’t be discouraged.

Can I register more than one person?
Yes, as long as you have consent for each person.

Do all facilities accept e-messaging?
No. Some use digital platforms, others only accept traditional mail. The person’s profile may include this information, but you can also check directly with the facility.

If you want to write:
Browse profiles and choose someone to connect with.

If you want to register a loved one:
Create their profile so others can reach out.

Your participation helps build connection, compassion, and hope - one message at a time.