Getting started is simple: browse inmate profiles, review communication guidelines, choose an approved contact method, and send your first letter or message.

You can write to an inmate by sending a letter through postal mail or using approved secure messaging services such as Securus, JPay, or GTL GettingOut. The method depends on the facility.

Yes. Communicating with incarcerated individuals is legal as long as you follow facility rules and local laws. Each facility sets its own communication guidelines.

We review submitted information such as facility details and inmate identification numbers. However, verification standards vary, and users should communicate responsibly.

Facility rules often include mail monitoring, restrictions on content, and limits on photos or attachments. Always check facility guidelines before sending your first message.

Many facilities allow secure electronic messaging through approved providers like Securus or JPay. Availability depends on the correctional institution.

You can write to someone by browsing profiles and using the approved contact details listed on their profile. No account or registration is required to send a letter or message.

You can create a profile on behalf of a loved one by selecting “Create Profile” on our website and completing the required details as accurately as possible.

Profiles may be submitted by family members or friends with the individual’s permission. All information should reflect the individual’s own words and details, as profiles are published exactly as provided and are not edited or rewritten by Inside Out Connects.

Once submitted, profiles are reviewed before being published.